Privacy Policy

The Privacy Policy outlines how we collect, use, share, and protect your information on our website and services.

Welcome to Milestone PLM Solutions (“Company,” “we,” “our,” or “us”).  

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website at  www.milestonetech.net  or interact with our services. 

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Company name
  • Email address
  • Phone number
  • Billing information
  • Project or service inquiry details

Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and analytics data

2. How We Use Your Information

We use collected information to:

  • Provide requested services
  • Respond to inquiries
  • Send quotations and proposals
  • Improve our website and services
  • Send service updates and marketing communications
  • Comply with legal obligations

3. SMS Communications & Consent

By providing your mobile phone number and opting in through our forms, website, or other communication channels, you consent to receive SMS/text messages from [Company Name].

These messages may include:

  • Appointment reminders
  • Service notifications
  • Account updates
  • Promotional or marketing messages
  • Customer support communications

SMS Consent Terms

  • Message frequency may vary.
  • Message and data rates may apply.
  • You can opt out at any time by replying:
    • STOP
    • UNSUBSCRIBE
    • CANCEL
  • For assistance, reply HELP or contact us at [Contact Email].

Important SMS Privacy Statement

SMS opt-in data and consent information will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

We only use SMS information for the purposes explicitly consented to by the user.

4. Sharing of Information

We do not sell or rent personal information.

We may share information with:

  • Trusted service providers assisting in business operations
  • Cloud hosting and communication providers
  • Legal authorities when required by law

All third-party providers are required to maintain appropriate confidentiality and security measures.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, or misuse.

However, no internet transmission or electronic storage method is completely secure.

6. Cookies & Analytics

Our website may use cookies and analytics tools to:

  • Improve user experience
  • Analyze website traffic
  • Understand visitor behavior

Users may disable cookies through browser settings.

7. Data Retention

We retain personal information only as long as necessary to:

  • Provide services
  • Fulfill contractual obligations
  • Comply with legal requirements
  • Resolve disputes

8. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent for communications

To exercise these rights, contact us at
info@milestonetech.net

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.

11. Contact Information

If you have questions regarding this Privacy Policy or our data practices, contact:

Milestone PLM Solutions

Email:
info@milestonetech.net