Our primary aim is to
solve your problems. This will include advice on optimising
your Time, efforts:
The best way to define your geometry
What model data to use e.g. materials, boundary conditions
etc.
How to select the most appropriate elements.
How to use new features introduced into the software.
Understanding what the different error messages mean for
future self-diagnosis.
How to Make Support Faster!
When
requesting product support, please assist our staff by
indicating the software you are using (e.g. Solid works, CATIA
or ANSYS etc.).
It is best to be as detailed as
possible when describing the problems you are having for us to
diagnose them quickly. Information such as the platform that
the software is being run on, the version of software being
used and any error messages that you get is always useful. For
many problems it is also helpful if you can send us the input
file used for the analysis. |
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How to Receive
Support
Telephone
++91-22-25397998
Email - info@milestonetech.net
Either
explain your problem in detail or provide your contact details
for us to call you back. Please attach the problem input /
data files if available and not too large (please contact us
first if the file is likely to be greater than
10MB).
FTP
You can send large files to us by
FTP.
Simply contact us for assistance if you require this
service.
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